Privacy Policy – Imenab Espadana Company
Imen Ab Espadana Company, emphasizing its respect for users’ privacy, collects certain information from users for order placement, submitting reviews, or using specific website features to ensure secure and reliable services. For order processing and delivery, details such as address, phone number, and email are required. Since all activities on the Imen Ab website are legal and based on e-commerce regulations, and official invoices and VAT certificates are issued upon request, entering personal details like full name and national ID for individuals or economic code and national registration number for legal entities is mandatory. The email and phone numbers registered in the user profile are considered official and approved, and all communications are conducted through them.
Entering address, email, and phone numbers by the customer implies their accuracy. If the information is incomplete or incorrect, Imen Ab Espadana may request additional details to verify the order.
Customers may enter another person’s name, address, and phone number for delivery. Imen Ab Espadana will use this information solely for that specific order, respecting privacy.
By installing or using the app, and with user permission, the website collects anonymous data for purposes such as error analysis, system improvement, user experience enhancement, marketing research, and personalized service recommendations. This data is not directly linked to any identifiable individual.
Device type, language, operating system, Android ID, advertising ID, search queries, selected results, usage duration, installed apps, technical data, and server logs (network type, browser version, etc.) are used only by Imen Ab Espadana and not shared with any third party. Upon user request, previously collected data will be deleted and cannot be recovered.
In case of crashes, the following data may be collected for error analysis: device root status, total and used RAM at the time of crash, event date and time, Wi-Fi and mobile data status, and roaming status.
Imen Ab Espadana may send emails or SMS messages about events, news, services, or promotions. Users can unsubscribe via their profile. Failure to unsubscribe implies consent and waives the right to object.
User reviews may be edited to comply with website policies. If a comment contains criminal content, Imen Ab Espadana may use the registered information for legal action. By using the website, users grant the company the right to edit and use their data within the stated framework and waive any objections.
Users are responsible for safeguarding their username and password. If a mobile number is transferred to another person, users must update their profile to avoid misuse. Otherwise, they bear full responsibility for any resulting issues.
Any damages resulting from failure to comply with these terms are the user’s responsibility, and they waive any claims against Imen Ab Espadana. The company treats user identity as confidential and does not share personal data unless legally required by judicial or administrative authorities. In such cases, users waive the right to object by using the website.
Like other websites, Imen Ab collects IP addresses and cookies. Cookies are browser-generated files that help store visits and personalize user experience. Most browsers allow disabling cookies. Imen Ab Espadana uses protocols, servers, and security layers to protect user data and prevent unauthorized access. Any misuse is the responsibility of the offending party, and the company reserves the right to pursue legal action.
Imen Ab Espadana utilizes all available resources to protect user data and privacy, aiming to provide a secure, convenient, and pleasant shopping experience for all users.